Privacy policy
Last updated: August 10, 2026
Privacy Policy
Your privacy matters — especially your birth details. Because ZodiCat books are personally generated from the birth details you share with us, we treat that information with particular care. This policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through zodicat.store (the "Services").
Zodicat Astrology operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience. Zodicat Astrology is powered by Shopify, which enables us to provide the Services to you. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process the following categories of personal information:
- Contact details including your name, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, financial account information, transaction details, form of payment, and payment confirmation. Payments are processed securely by our payment provider — we do not see or store your full card details.
- Birth details for your book including the full name, sex, date of birth, time of birth, and city/country of birth you provide. We collect these solely to calculate your astrological chart and generate your personalized book. See "Your Birth Details" below.
- Account information including any username, password, preferences, and settings.
- Transaction information including the items you view, add to your cart or wishlist, or purchase, return, exchange or cancel, and your past transactions.
- Communications with us including the information you include when you contact us, for example a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including how and when you interact with or navigate the Services.
Personal Information Sources. We may collect personal information directly from you; automatically through the Services (including via cookies and similar technologies); from our service providers; and from our partners or other third parties.
How We Use Your Personal Information. Depending on how you interact with us, we may use personal information to:
- Provide, tailor, and improve the Services — perform our contract with you, process payments, fulfil and ship your orders, manage your account, handle returns and exchanges, and create a customized shopping experience.
- Communicate with you — provide customer support and respond to your requests.
- Marketing and advertising — where permitted, send promotional communications and show you relevant advertisements. You can opt out at any time (see "Your Rights and Choices").
- Security and fraud prevention — authenticate your account, provide a secure payment experience, and detect and prevent fraudulent or unlawful activity.
- Legal reasons — comply with applicable law and respond to valid legal process.
How We Disclose Personal Information. In certain circumstances we may disclose your personal information to third parties for legitimate purposes, including: with Shopify and other vendors who perform services on our behalf (e.g. payment processing, analytics, customer support, cloud storage, and our print-and-ship fulfilment partner); with business and marketing partners (for example, Shopify's personalized-advertising features based on your activity across merchants — you can opt out here: ); when you direct or consent to disclosure; within our corporate group; and in connection with legal obligations or a business transaction such as a merger.
Your Birth Details. The birth details you provide (name, sex, date, time, and place of birth) are sensitive to us and to you. We use them only to calculate your chart and produce your book, and to share with our print-and-ship partner as needed to fulfil your order. We never sell your birth details and never use them for advertising. They are retained only as long as needed to fulfil your order and meet our legal and accounting obligations, then deleted or anonymized.
Relationship with Shopify. The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. Shopify may also use certain enhanced features that incorporate data from your interactions with our store and other merchants. To learn more, see the Shopify Consumer Privacy Policy () and the Shopify Privacy Portal ().
Third-Party Websites and Links. The Services may link to websites operated by third parties. We are not responsible for the privacy or security of those sites, and we encourage you to review their policies before providing them any information.
Children's Data. The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us their information, please contact us using the details below and we will delete it.
Security and Retention. No security measures are perfect, and we cannot guarantee "perfect security"; information sent to us may not be secure in transit, so please do not use unsecure channels for sensitive information. How long we retain your personal information depends on factors such as providing the Services, complying with legal obligations, and resolving disputes.
Your Rights and Choices. Depending on where you live, you may have rights to access, delete, correct, or receive a portable copy of your personal information; to opt out of the "sale" or "sharing" of your personal information for targeted advertising (opt out here: ); and, if you are in the UK or EEA (including Portugal), to object to or restrict certain processing and to withdraw consent. You can opt out of promotional emails at any time using the unsubscribe link in our emails. To exercise any of these rights, contact us using the details below; we may need to verify your identity first. We will not discriminate against you for exercising your rights.
Complaints. If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal or to lodge a complaint with your local data protection authority. In the EEA, you can find the responsible authorities at .
International Transfers. We may transfer, store, and process your personal information outside the country you live in. Where we transfer personal information out of the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses (or the UK equivalent), unless the transfer is to a country determined to provide an adequate level of protection.
Changes to This Privacy Policy. We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. We will post the revised policy here and update the "Last updated" date.
Contact. Questions about this Privacy Policy, or wish to exercise your rights? Email . For the purposes of applicable data protection laws, we are the data controller of your personal information.